FAQ
General Information
Clover Displays is a proudly Australian company known for delivering exceptional product quality, efficient service, and outstanding value for money. With over 10 years of operating excellence, a fast turnaround, and a trusted portfolio of blue-chip clients, we back our work with a 100% satisfaction guarantee, ensuring your complete peace of mind.
We use high-quality materials like aluminium, acrylic, PVC, corflute, and vinyl to ensure durability and a professional finish. Please refer to our products pages on our website.
Billing
We accept the following payment options:
CREDIT CARD:
VISA, MASTERCARD and AMEX
EFT:
Bank Transfer
Bank: Commonwealth Bank of Australia
Name: Clover Displays
BSB: 064 162
Number: 1122 4644
PAYPAL:
We will send you a Paypal Invoice on Request.
Unfortunately, not at the moment.
Ordering & Artwork
ONLINE:
Via our Online Shop
PHONE:
Call 1300 648 700 and one of our consultants will take your order.
EMAIL:
info@cloverdisplays.com.au
QUOTE FORM:
You can also fill out the quote form – if you require custom quote for different sizes/combinations on a product. Once received, we will provide a quote back and you can confirm if you want to proceed or not.
Clover display is a full-service display solutions provider offering artwork design, print, installation to delivery, small project or large. All elements (images, logos, text) will need to be supplied to us, as well as guidance as to how you would like it laid out.
Email your artwork to info@cloverdisplays.com.au. For large files, please use platform like Dropbox, WeTransfer, Google Drive, etc.
Please send your logo as an EPS, original PDF or Corel file. JPEG, PNG image files etc are not suitable.
You only need to supply us with a ready to run EPS or PDF file and a test print to the specification laid out as per artwork specifications.
The timeline depends on the complexity and type of signage. Typically, design and production take between 2-7 working days.
We provide digital proofs for your approval to ensure the design aligns with your expectations before moving to production.
If we’re handling the artwork for you, we recommend placing your order earlier in the day to give our team ample time to create the design.
Delivery
Our standard production times for most items is approximately 4-7 working days. If you need your order delivered by a certain time please contact us on 1300 648 700 to discuss options and availability.
STANDARD FREIGHT – is included in the cost of your banner(s) – We use a variety of companies including:
- Startrack
- Toll
- DHL
- Hunter Express
- Australia Post
EXPRESS FREIGHT – This will expedite & prioritise your delivery, we will need to quote on an individual basis. Please contact us on 1300 648 700.
If you wish to track your order, let us know and we’ll provide the details of the courier, tracking number, and website for online tracking.
Inspect the package immediately and notify us with photos of the damage. Please call us on 1300 648 700 and we’ll work with you to resolve the issue quickly.
Troubleshooting
Once a proof is approved, changes may not be possible if production has started. Contact us on 1300 648 700 immediately if changes are needed. Additional costs may apply.
It’s important to provide us use case for the product as picking the wrong product for the wrong application can void warranty. eg. using indoor inks for outdoor application.
For pull-up banners, we also provide a hardware warranty, ranging from 2 years for our standard Clover Pull-up Banners to Lifetime for the premium BannerBugs.
Yes, depending on the material and extent of damage. Contact us on 1300 648 700 to discuss repair or replacement options.